Shipping policy
Shipping Information
Orders Within Japan
-
Destination: Within Japan
-
Carrier: Japan Post and other domestic carriers
-
Delivery Time: Usually ships within 3 business days
Orders from Australia (Shipped from Japan)
-
Destination: All regions within Australia
-
Carrier: Japan Post and other appropriate international carriers
-
Delivery Time: Usually delivered within 14 business days
Please note: Delivery may be delayed due to weather, customs inspections, or the destination region.
-
Shipping Fee:
Orders are shipped from Japan via international mail.
Shipping costs are automatically calculated at checkout based on the total weight of the items in your cart.
Rates vary in 0.5 kg increments.
Customs Duties & Import Taxes (Australia)
For deliveries to Australia, customs duties, import taxes, and customs clearance fees may be charged at the time of delivery.
These costs are not included in the product price or shipping fee and are the responsibility of the customer.
They will be collected by the carrier upon delivery.
Tracking Number
Once your order has been shipped, we will send you a tracking number by email.
Orders from the United States (Shipped from Japan)
-
Destination: All regions within the United States
-
Carrier: Japan Post (International ePacket) and other appropriate international carriers
-
Delivery Time: Usually delivered within about 14 business days
Please note: Delivery may be delayed due to weather, customs inspections, or the destination region.
-
Shipping Fee:
Orders are shipped from Japan via international mail.
Shipping costs are automatically calculated at checkout based on the total weight of the items in your cart.
Rates vary in 0.5 kg increments.
Customs Duties & Import Taxes (United States)
For deliveries to the United States, customs duties and import taxes may be charged.
These costs are not included in the product price or shipping fee and are the responsibility of the customer.
They will be collected by the carrier at the time of customs clearance.
Orders from Canada (Shipped from Japan)
-
Destination: All regions within Canada
-
Carrier: Japan Post (International ePacket) and other appropriate international carriers
-
Delivery Time: Usually delivered within about 12–16 business days
Please note: Delivery may be delayed due to weather, customs inspections, or the destination region.
-
Shipping Fee:
Orders are shipped from Japan via international mail.
Shipping costs are automatically calculated at checkout based on the total weight of the items in your cart.
Rates vary in 0.5 kg increments.
Customs Duties & Import Taxes (Canada)
For deliveries to Canada, customs duties and GST/HST (federal and provincial taxes) may be charged.
These costs are not included in the product price or shipping fee and are the responsibility of the customer.
They may be billed to you directly by the carrier.
Tracking Number
All international shipments include a tracking number.
After your order has been shipped, the tracking number will be sent to the email address you registered.
For overseas shipments, it may take a few days for the tracking information to appear in the tracking system of the local postal service or carrier.