Order from our online store 24/7 by adding products to your cart and entering your payment details at checkout.

As a general rule, we cannot accept cancellations after an order has been confirmed. However, if the order has not yet been shipped, please contact us using the inquiry form.

Yes, you can. After you have completed your order, you can download it from "Order History" on your My Page.

We accept credit cards (Visa, Mastercard, American Express).

Please use your credit card's installment payment feature. Please contact your card company for details.

Orders typically arrive within 3-5 business days, but delivery times may vary by region.

Shipping is a flat rate of 660 yen nationwide (1,320 yen in Hokkaido and Okinawa), and shipping is free for orders totaling 11,000 yen or more (tax included).

Currently, we only ship domestically, but we plan to ship internationally in the future.

We will accept returns of unused and unopened products within 7 days of delivery.

As a general rule, we do not accept returns or exchanges except for defective products. If there is a defect, please contact us within 7 days of receiving the product. The color may differ slightly from the photo on the website. Due to the reflection of light from the gold thread, the color may differ slightly from the actual color. In such cases, please understand that we cannot accept returns or exchanges.

You can check stock availability on each product page.

Sizes are listed on each product page. If you have any questions, please feel free to contact us.

Please contact us using the inquiry form or by email (info@mochiaji.co.jp). We will respond during business hours (weekdays 9:00-17:00).

No, because HARUMEKI uses scraps of gold brocade fabric, each item is unique. There are very few items with the same pattern, so you can enjoy a once-in-a-lifetime encounter.

Generally, please avoid washing with water. If it gets dirty, we recommend gently wiping it with a soft cloth or dry cleaning.

We are currently unable to accept this request. Products will be delivered in Harumeki's special box or envelope. (Note: If the order quantity is large, the special box will not be used.)

We will send you great deals such as member-only coupons and advance notices on new products.

Yes, if you register for the official HARUMEKI LINE account, you will receive the latest information on new products, exclusive coupons, event information, and more.

→ [Click here to register for HARUMEKI LINE] ( https://lin.ee/GZo6ei1 )

It is currently only available online, so you can't see it.

Please contact us via the inquiry form or email (info@harumeki.jp). We will usually reply within two business days.