Legal Notice (Based on the Act on Specified Commercial Transactions)

Seller: MOCHIAJI LLC (合同会社MOCHIAJI)

Representative Director: Atsue Iizuka

Address: MOCHIAJI LLC, 23-23-702 Takashiro-cho, Suita-shi, Osaka 564-0061, Japan

Telephone: +81-90-3711-3450

Email: info@mochiaji.co.jp

Product Prices

All product prices are listed on each product page.

Additional Fees

In addition to the product price, customers are responsible for the following (where applicable):
- Consumption tax (VAT)
- Shipping fees (please check “Shipping” on each product page for details)
- Bank transfer or convenience store payment fees (depending on the payment method)

Payment Methods

We accept the following payment methods:
- Credit Cards (VISA / MasterCard / JCB, etc.)
- Bank Transfer
- Convenience Store Payment

Payment Timing

Payment is processed at the time the order is completed.

Delivery Timing

After payment is confirmed, items are usually shipped within 3 business days. (Delivery times to each country are stated in our Shipping Policy.)

Delivery Method

Orders will be shipped to the address specified by the customer via a registered delivery carrier.

Returns, Defective Products, and Cancellations

We generally do not accept returns or exchanges except in the case of defective or damaged items. If you receive a defective product, please contact us within 7 days of delivery. We will replace the product and cover the shipping costs for the return.

Return Period

Returns or exchanges due to defects must be shipped back within 7 days of product delivery.

Refund Policy

For defective products, once the returned item has been received in its original packaging and confirmed, a full refund will be issued.

Seller Name: MOCHIAJI LLC (合同会社MOCHIAJI)